Factory-Direct Process

Simple Steps.
Zero Surprises.

From your first conversation to the day your cabin lands on your property — here's exactly how the process works, start to finish. No guesswork, no hidden steps.

6
Simple steps from deposit to delivery
$2,000
Deposit to reserve your build slot
$0
Dealer markup — factory direct only
100%
Custom-built to your spec, every time
The Process

Here's Exactly How It Works

Every Green River cabin and cottage is built to order. Here's what you can expect at each stage of the process.

1
1

Reserve Your Build Slot

Once you're ready to move forward, the first step is securing your place in our production schedule. Our factory operates on a build queue, and slots fill up — reserving early ensures your cabin or cottage stays on track.

💡 A $2,000 deposit holds your slot. Fully refundable within the first 30 days — see deposit details below.
2
2

Design Your Cabin or Cottage

Designing your build is straightforward and fully personalized. Start by selecting a floor plan from our available layouts, then make it your own — choose your exterior stain, roofing material, countertops, flooring, and appliances. Want a fireplace, a loft, or other custom options? We'll work through every detail with you to get it right.

3
3

Confirm Your Choices

Approximately 120 days before your scheduled build date, you'll complete the Customer Sign Off (CSO) — a formal review where you finalize your floor plan, all options, and pricing. This is your last opportunity to make changes at no additional cost.

⚠️ Changes requested after the CSO incur a $300 change fee plus the cost of the changes themselves.
4
4

Make Your Payments

Payment is structured in two phases to keep things manageable. The first half of your balance is due 90 days before your build date. The remaining balance is due upon completion of your cabin or cottage. Delivery is scheduled once your account is paid in full.

5
5

Prepare Your Site

While we're building your unit at the factory, you'll handle the site-side prep on your end. This typically includes any required permits, foundation or pad work, and utility hookups (water, electric, septic). Your sales contact can walk you through what applies to your specific situation and location.

6
6

Take Delivery

Once your cabin or cottage is complete and your balance is paid, we schedule shipping. It's the purchaser's responsibility to ensure the site is accessible for delivery — clear access routes, adequate turning radius, and a prepared pad. Delivery is subject to weather conditions.

🚛 Have questions about site access requirements? Ask us during your factory tour — we'll walk through exactly what you need.
Financial Details

Transparent Pricing.
No Hidden Fees.

We believe in being upfront about how the financial side works so there are no surprises. Here's a clear breakdown of deposits, payments, and what happens if your plans change.

$2,000 Build Slot Deposit

Required to reserve your production slot. Fully refundable within the first 30 days. After 30 days, $1,500 is refundable.

50% Due 90 Days Before Build

Half of your remaining balance is due 90 days prior to your scheduled build date. The second half is due upon completion.

$300 Post-CSO Change Fee

Changes made after the Customer Sign Off incur a flat $300 administrative fee, plus the cost of any material or option changes.

Common Questions

Things People Ask Before Getting Started

These are the questions we hear most often from buyers before they commit. If you don't see yours here, bring it to your factory tour — we're happy to walk through anything.

See All FAQs

Do I need to visit the factory to place an order?

No — but we strongly recommend it. A factory tour lets you see active builds in progress, walk finished models, and sit down with our team to finalize your design. Most buyers find it's the fastest way to get confident and get moving.

Can I make changes after I sign off on my design?

Yes, but changes made after the Customer Sign Off (CSO) incur a $300 administrative fee plus the cost of any material changes. We encourage buyers to finalize all decisions before the CSO to avoid these costs.

What if I change my mind after placing my deposit?

Your $2,000 deposit is fully refundable within the first 30 days. After that window, $1,500 of the deposit is refundable. We want you to feel confident before moving forward — take the time you need.

Who handles permits and site preparation?

Site prep — including permits, foundation or pad work, and utility connections — is the responsibility of the purchaser. Requirements vary by location and cabin type. Our team can advise on what's typically needed; your local municipality will have the specifics.

What does "factory-direct" actually mean for me?

It means you buy directly from the company that builds your cabin — no dealers, no middlemen, no markups. You get the builder's price, direct communication with our team, and full visibility into how your unit is built.

Ready to Get Started?

Come See the Factory.
Ask Us Everything.

The best way to get your questions answered and your project moving is a factory visit. Tours are free, no-obligation, and you'll leave with a real quote in hand.

Questions? Call (864) 457-2444 Ext. 1005  ·  sales@greenriverlogcabins.com